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Venue Account Manager
| Location | London |
| Salary | Competitive Salary |
| Benefits | Company Benefits |
| Job Ref | 12290 |
| Job Type | Permanent |
| Job Posted | 17th Feb 2026 |
Job Description
Our client is seeking an experienced Account Manager to lead and develop their relationship with a prestigious, high-end London venue.
The ideal candidate will have a proven track record in account management within premium venues, working with high-profile clients, alongside strong technical knowledge of the audio-visual events sector. You will be highly organised, adept at managing multiple priorities, and comfortable operating in a fast-paced, high-pressure environment.
Outstanding communication, stakeholder management, and problem-solving skills are essential to succeed in this role.
• Acting as the main point of contact you will work with the venue to sell space and promote our services, identify new opportunities and develop new ideas.
• You will provide technical advice and manage clients’ technical requirements, liaising as to client specifications and operational deliverables to ensure consistently high client satisfaction levels are achieved.
• Assisting with the supervision of the on-site technical team to ensure that the delivery of the job is both efficient and technically sound.
• Liaising with clients and our technical team both in advance of and during an event to ensure that the client receives the highest level of service at all times.
• Contributing to post-event review meetings and regular Sales meetings.
Qualifications and prerequisites
• Experience in account management of large scale conferences and live technical events.
• A broad technical knowledge base across all areas of video, sound, lighting, networking and IT.
• Commercial awareness and Budgetary skills - demonstrate a clear understanding of company business and the ability to effectively balance cost, quality and ensure profitability.
• The ability to work well in a fast paced environment.
• Flexibility – the ability to facilitate overtime including early mornings, late evening and some weekend working.
• Highly client focused (as delivering the best quality service to our clients is at the heart of what we do)
• A great team player.
Working hours
Full time.
Vacancy Tags: AV Management, London & SE
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How To Apply
If you are interested please send us your CV and a short paragraph about what you think you will bring to this role that sets you apart from other applicants.
Ref: 12290
Equal Opportunities
Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.
Description
Our client is seeking an experienced Account Manager to lead and develop their relationship with a prestigious, high-end London venue.
The ideal candidate will have a proven track record in account management within premium venues, working with high-profile clients, alongside strong technical knowledge of the audio-visual events sector. You will be highly organised, adept at managing multiple priorities, and comfortable operating in a fast-paced, high-pressure environment.
Outstanding communication, stakeholder management, and problem-solving skills are essential to succeed in this role.
• Acting as the main point of contact you will work with the venue to sell space and promote our services, identify new opportunities and develop new ideas.
• You will provide technical advice and manage clients’ technical requirements, liaising as to client specifications and operational deliverables to ensure consistently high client satisfaction levels are achieved.
• Assisting with the supervision of the on-site technical team to ensure that the delivery of the job is both efficient and technically sound.
• Liaising with clients and our technical team both in advance of and during an event to ensure that the client receives the highest level of service at all times.
• Contributing to post-event review meetings and regular Sales meetings.
Qualifications and prerequisites
• Experience in account management of large scale conferences and live technical events.
• A broad technical knowledge base across all areas of video, sound, lighting, networking and IT.
• Commercial awareness and Budgetary skills - demonstrate a clear understanding of company business and the ability to effectively balance cost, quality and ensure profitability.
• The ability to work well in a fast paced environment.
• Flexibility – the ability to facilitate overtime including early mornings, late evening and some weekend working.
• Highly client focused (as delivering the best quality service to our clients is at the heart of what we do)
• A great team player.
Working hours
Full time.
Vacancy Tags: AV Management, London & SE
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