Job Description

We have a new and direct opportunity for an Audio Visual Technician to join a leading events venue as part of the Venues team within the Operations function, delivering exceptional event experiences across meetings, conferences, and live events.
Working as part of the AV team, you will be responsible for the seamless setup, operation, and maintenance of audio visual, lighting, video conferencing, and stage production services, ensuring high-quality technical delivery across the venue. The role involves close collaboration with clients, internal departments, and third-party contractors to provide reliable, customer-focused AV support while contributing to the smooth day-to-day operation of facilities and event spaces.

Main duties and responsibilities
• Complete daily floor operations, including setup and operation of all fixed and mobile AV equipment, digital display screens, video conferencing, and production services across the venue, ensuring facilities meet agreed standards.
• Provide AV support for meeting rooms and live event spaces.
• Conduct daily checks of AV-equipped rooms to confirm readiness.
• Serve as first-line AV support for client-facing spaces (laptop connectivity, Wi-Fi access, screen connections).
• Move AV equipment between rooms and floors as required.
• Support live events by operating mixing equipment, setting up microphones, and providing sound feeds for camera crews.
• Guide and supervise third-party AV contractors.
• Collaborate with internal production and IT teams regarding filming, streaming, network configurations, and connectivity.
• Assist with AV equipment stock management and inventory tracking.
• Deliver high-level customer service, resolving issues in collaboration with senior AV staff.
• Ensure compliance with health and safety legislation, risk assessments, and safe working practices.
• Report incidents, near misses, or hazards to management.
• Assist in supervising external AV and stage contractors.
• Act as Fire Marshal and First Aider after one year (training provided).
• Undertake any other reasonable duties aligned with the role.

Skills and experience required
• Proven experience setting up and dismantling live events and handling AV equipment.
• Strong expertise in AV and video conferencing systems (projectors, digital mixing consoles, switchers, PTZ cameras, conferencing platforms).
• Understanding of IT connectivity, LAN networks, and software applications.
• Knowledge of lighting design and control systems (including DMX).
• Strong communication skills in spoken English.
• Ability to work independently under time pressure.
• Excellent customer service and teamwork skills, with flexibility for evenings and weekends.
• Knowledge of Health & Safety regulations and risk assessments within an AV environment.