Job Description

Our client is searching for a Technical Specialist - Video who will be responsible for the setup and operation of small to large-scale audio-visual systems for live events, while consistently delivering the highest levels of client satisfaction. Based in London, the role frequently involves acting as a team leader for on-site departmental teams and supporting the successful delivery of events.

Key Job Responsibilities
Event Design and Planning
· Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event
· Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles
· Ensure all video components are added to technical drawings for events in Vectorworks
· Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery
· Assisting with pre production for media server/switching workflow to aid onsite delivery

Equipment Operation
· Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3)
· Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems
· Design and lead complex multi screen LED display builds, utilizing multiple processors
· Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event
· Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
· Troubleshoots technical issues and resolve problems quickly as they arise.
· Do the Right Thing - Complies with all Company security and safety measures.
· Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.
· Ensures equipment is secure from theft and/or damage when in use.
Customer Service
· Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
· Maintains a positive relationship with all clients through effective communication.
· See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
· Understands and fosters the hotel/venue/client relationship.
Training/Staff Development
· Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
· Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
Event Supervision
· Performs advanced work (pre/during/post event) with operations team members.
· Supervises and directs other technicians during an event.
Equipment Maintenance
· Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.
· Performs inventory and forecasting of equipment needs.
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within
scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Job Qualifications
· Bachelor’s Degree or equivalent is preferred.
· 4+ years of field experience in specialty area is required.
· 3-5 years of customer service or hospitality experience is preferred.