Job Description

Our client, a prestigious global law firm, is seeking an experienced eDiscovery Senior Technical Specialist to join their high-performing team in London. This is a key role responsible for delivering complex eDiscovery projects, overseeing the firm’s Relativity environment, and advising stakeholders on technical and strategic aspects of eDisclosure. The ideal candidate will bring deep expertise in Relativity, strong leadership skills, and a passion for driving innovation in legal technology across global matters.

Purpose:
• Successfully deliver and assist others in the delivery of projects on instruction from the Practice.
• Assist with management of the eDiscovery team.
• Expertise in Relativity platform implementation, software testing and quality assurance.
• To provide the Practice with technical, strategic and practical know-how on eDiscovery and review services.

Your Key Responsibilities:
• Accountable for ensuring quality control process is adhered to in delivery of all services.
• Ensure that there is adequate project management, supervision and participation in projects/tasks, from inception to completion.
• Ensure Manager is made aware of all tasks/projects and the approach to delivery is discussed and confirmed with them.
• Generate and adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing, with instructing principal/client before engagement.
• Anticipate and be reactive to changing client instructions and requirements.
• Act as a reference point for service team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with Management to address these.
• Ensure data security procedures are adhered to.
• UK based, but providing global advice, support and specialist technical and project management skills.
• Expected to be on call 24/7 during busy periods.
• Fluctuating headcount responsibility (this may grow over time).
• Develop team members within their capability and ambition in line with the firm’s needs and in accordance with company policy.
• Monitor team performance, conduct appraisal process, actively seek and act on feedback.
• Encourage team to be innovative and to initiate ideas and suggestions.
• Ensure own and team’s administration is kept up to date.
• Adopt and ensure the team adhere to all commercial/financial discipline requirements such as time recording, billing etc.
• Contribute to internal know-how and develop strong cross-regional collaboration to facilitate knowledge sharing and compliance with global policies.

Your Experience:
• Share knowledge and expertise to ensure the successful end-to-end delivery of eDiscovery projects.
• Oversee end-to-end management and administration of the firm’s Relativity environment including user access, security and performance monitoring.
• Develop, document, and enforce best practice processes for data processing, document review, production, and case management within Relativity.
• Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR and machine learning functionality, GenAI solutions, Early Case Assessment tools and case management tools.
• Keep up to date with developments by attending seminars/presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members.

Qualifications:
• Relativity Master
• Strong technical proficiency with Relativity’s administrative functions, security controls and advanced analytics features
• Eight years of working within an eDiscovery role and preferably leading a team
• Experience managing and administering a Relativity instance in a legal or eDiscovery environment

Additional Skills:
• Adopts a team-oriented approach and prepared to assist clients and colleagues (out of normal office hours) to meet deadlines
• Manage the expectations and interests of multiple practice stakeholders
• Expected to be on call 24/7 during busy periods
• Strong attention to detail (especially on time-consuming and repetitive tasks)
• Ability to earn respect of fellow team members
• Honest, open, diplomatic, and direct style
• Highly motivated
• Excellent interpersonal and communication skills
• Demonstrates strong commitment to maintaining high levels of customer service
• Performs well under pressure
• Approachable and willing to learn new skills and take on responsibility
• Assertive when necessary
• Appreciation of the culturally diverse environment in which the firm operates
• Forensic collection and/or Microsoft Purview experience

The Team:
You will be welcomed into the eDiscovery team as a valued and integral member of the group. This team forms part of a globally connected function that plays a pivotal role in supporting the firm’s lawyers and practice groups to deliver outstanding client service, achieve operational excellence, and drive strategic initiatives forward. In this role, you will work closely with the global eDiscovery team based out of UK/Europe and the US, benefiting from a collaborative, inclusive, and high-performing environment.