permanent and freelance audio visual jobs

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Senior AV Technician
Up to £29,000 (DOE)
Vacancy filled
Ref: 11432

Our client is looking for an experienced AV Technician to be responsible for delivering a superior quality audio visual service across two 5 star Hotels locations (to include the delivery, installation and derigging of equipment). Utilising your live event AV skills and technical knowledge, you will provide a high level of customer service and promote a positive image of our client at all times.

Primary responsibilities:

Customer Service

• Deliver a 5 star service to both the hotel and its end customers.

• Develop a good working relationship with colleagues and hotel staff.

• Meet and greet customers before meetings start to ensure they are happy with the equipment set up.

• Achieve the customers’ expectation of our clients contribution to their event through professional standards and excellent service delivered with a "can do" and proactive attitude.

• Instruct customers on how to operate equipment provided where necessary.

• Always be well groomed and smart on site.

Technical Duties

• Supplying and setting up of all Audio Visual equipment on a daily basis at the Hotel.

• The Duty Technician DECT phone must be carried at all times while on site.

• Oversee daily duties & tasks to which you are assigned from kit preparation to the completion of onsite events.

• Undertake Technician duties as required including overnight stays when necessary (this includes covering the Out of Hours shifts, standard hotel coverage and general overtime as required to include early mornings, late evening and some weekend working).

• Making sure that the sales desk and storage rooms are kept in a clean and working condition at all times.

• Ensure the consumables stock is in good supply at all times.

• Operate as lead technician on jobs where possible

• Ensure all administration is dealt with in the proper manner and passed to the correct department.

• Undertake general equipment repairs and maintenance procedures.

• Carry out stock-takes as and when required.

• Ensuring all items are accounted for before and after each event by following proper security, storage and transportation procedures.

• Report any equipment missing from stock immediately to your line manager.

• Check upcoming jobs to anticipate equipment shortages

• Looking ahead to ensure that all equipment is available for onsite events.

• If the kit is not available, to inform HQ and organise it to be shipped down or cross hired in time for the job.

• Assisting in the loading/unloading of vans or trucks

• Attend staff meetings when required.

Revenue Generation & Management

• Upsell our services whenever possible.

• In the event the account manager is absent, attend sales meetings, production meetings and site visits.

• Must attend weekly BEO meetings at hotel you are covering.

• Communicate any on site Audio Visual equipment requests promptly to the account manager so that they can be dealt with and the order/invoice amended as appropriate.

• Produce bills on a daily basis when required.

• To assist the account manager from a technical perspective when quoting.

• To prepare quotes on Rental Point for both customer and operational requirements when required.

Key competencies
▪ Teamwork – works well within a team environment providing leadership when necessary

▪ Communication - communicates professionally and effectively at all levels (both in writing and verbally)

▪ Good organizational and time management skills – prioritizes effectively, works systematically to deliver a quality product on schedule

▪ Initiative and enterprise - sets own targets, fully engaged, actively seeks and creates solutions

▪ Technical ability - effectively acquires, applies and imparts specialist, technical and professional knowledge

▪ Customer Focus - understands customer needs and aims to exceed expectations

▪ Adaptability/Flexibility - adapts to facilitate the needs of the business

▪ Positive can do attitude -demonstrates engagement and enthusiasm for the task at hand
Sorry this vacancy is no longer available.
Vacancy Tags: AV Technician, £25000-35000, London & SE
jobs 1-12 of 70
Operations Assistant
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Ref: 11468
Our Client offers a managed storage, maintenance and technical support service to freelancers working in the film and television industries, as well as specialist rental equipment to film production companies.
We are seeking an Operations Assistant to help with the day-to-day duties of running the business. The right candidate wil ...
AV Operations Manager
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Ref: 11467
We are looking to recruit a Technical AV Operations Manager for their audio visual and Digital signage company based in London. We are looking for a reliable, hardworking, trustworthy individual who can work as part of a team and organise all operations within the company.

The ideal candidate for this role will have a technical ...
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Ref: 11466
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By adopting a partnership approach with both clients and manufacturers, our client ensures that every installation is tailored to the individual needs of ...
Solutions Manager
£45,0000-£55,0000 +Benefits
Ref: 11465
The company is recruiting a Solutions Manager to support existing and expected growth across the UK. Reporting to the European Solutions Team Leader and working alongside the companies sales team, this position will identify and support sales opportunities and existing deployments with our channel partners and their end-clients. Th ...
Senior AV Field Engineer
Ref: 11464
A new opportunity for a Field Service Engineer To provide engineering support services in the field: to include troubleshooting, installation and preventative maintenance of audio visual systems including but not limited to VC / AC / UC, projection, pro audio, video, multi room AV and networks. Responsible for the safe and correct ...
Senior Service & Support Administrator
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Ref: 11463
We are looking for a Senior Service & Support Administrator to assist the operations of our clients AV services from their HQ in the South East.
Core Duties
• Record all calls received to the helpdesk on to the ticketing system in accordance with SLA’s
• Liaise with manufacturers to assist in resolving faults;
• As a fi ...
AV Infrastructure Manager
Ref: 11462
We are working with a Government funded organisation who are looking for an AV Infrastructure Manager to join their in-house museum team. This Manager will support the design, development, production and maintenance of AV-based visitor experiences, as well as a wide range of services for departments across at our client's museum si ...
On-site AV Technician
Up to £24,000
Ref: 11461
New opportunity based in the south west. Our client is looking for an On-site AV Technician to support an educational facilities AV department.
Responsibilities will include but are not limited to the following:
• Reporting to the Site Supervisors who will allocate daily tasks and activates
• Assisting with the setting up ...
Audio Visual Field Service Engineer
Up to £35,000
Ref: 11460
The main purpose of the role is to maintain high levels of Customer Service through onsite attendance and remote technical support.
The main purpose of the role is to maintain high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are s ...
Senior AV Technician
Up to £35,000
Ref: 11459
Our client is looking for a Senior AV Technician to based at one of their customer sites in central London. This is a great opportunity to join a global leading audio visual systems integration company; that has developed a very large portfolio of customers, crossing all market sectors, over six continents.
Responsibilities shall ...
On-site AV Technician
Up to £31,000
Ref: 11458
Supporting the AV facilities within a client site based in central London, you will be working for a leading audio visual company and with their world leading corporate client. You will provide meeting room support in a corporate environment with exceptional customer service skills.
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AV Installations Engineer
£30k - £40k (depending on experience) plus performance bonus.
Ref: 11457
New opportunity for an AV Installations Engineer. The majority of projects are based in Central London with some work in Surrey & immediate home counties.
As the lead AV engineer, the successful applicant will;

• Have a minimum of 2 years’ experience in audio visual installation industry.

• Be able to first and second ...
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