Job Description

This is a great opportunity to join our clients Cover Technician team. The Cover Technician will support the requirements to a variety of corporate customers across London and providing maintenance support of Audio Visual, Video Conferencing equipment and systems onsite.

Working Hours
40 hours per week, Monday-Friday

Duties and Responsibilities

• Supporting the requirements of the company in which placed with by providing maintenance support of Audio Visual and Video Conferencing equipment and systems onsite.

• Covering the Onsite Technician's holiday, sickness and absence leave.

• Provide AV/VC support to our clients, their staff and external clients

• Set up, operate and maintain AV/VC equipment

• Adaptable to working as part of a permanent based AV team or working on a lone site independently

• Supporting end users as requested by the Client

• Event support including set up, ensuring correct leads and adapters are available for conference organisers and participants

• Any admin processing that may be required

Skills Profile

• Attention to detail

• Maturity, especially when under pressure

• Excellent organisational and time keeping skills

• Ability to work well and confidently in unfamiliar surroundings

• Excellent Customer Service Skills and confidence when dealing with customers at all levels.

• Flexibility; site may change daily or weekly and at short notice

• Ability to work well as part of a small team or on your own

• Technical proficiency - general AV, VC and IT/IP

• Corporate AV support background.

• Good knowledge of Crestron, AMX & meeting room booking systems

• Excellent time management and personal skills

• Fluent in English

• Excellent verbal and non-verbal communication skills

• Avixa CTS certification would be advantageous


Ideal Candidate

Highly proactive with good technical understanding and experience of all AV/VC technologies applied to corporate environments. The candidate would have industry recognised AV qualifications, a polite telephone manner and good communications skills. Flexible working is essential and the individual will be well presented with a friendly, outgoing personality with a 'slow to anger, quick to respond' attitude to be best suited to this demanding role. The ideal candidate will be willing to take almost total ownership of the systems and maintain them accordingly and will be willing to get





involved and strive to exceed expectations at all times. The candidate must also have good administration skills and possess a sound knowledge of computer technology, PC applications and networking.

Location

Schedule for locations (predominately within Central London) will be supplied by the Managed Services Administrator, but the schedule is subject to change at any time and with short notice.

Working Hours

Working hours are an 8 hour day (with 1 hour unpaid lunch break) between 07.00-20.00. Flexible hours may be required depending on client requirements and occasional out of hours work may be required.

Dress Code:
Smart office attire