Job Description

We have a new opportunity for an experienced Commissioning & Breakfix Engineer to be a key part of our client’s London team, representing our client, taking full responsibility for commissioning, delivery, and execution of new multimedia deployments for their customer.

The position requires a deep level of technical and operational knowledge, as well as the ability to work and communicate efficiently with minimal oversight.

Collaborate with various teams to communicate in operational standards and work in a quality assurance role to ensure requirements are delivered. Travel will be essential for commissioning projects, training onsite staff or end-users, and executing high-level events.

This is an exciting opportunity for an exceptional, experienced Commissioning & Breakfix Engineer to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities:

• Deliver a quality assurance approach to system designs, narratives, products and the overall delivery to the user experience.
• Develop training curriculum to ensure their end users are comfortable on using room systems
• Stage and commission new multimedia deployments using AV9000 methodologies
• Work with vendors, engineers and project managers to deliver systems that meet the operational requirements for their end users and event technology
• Attend project design and programming meetings
• Review and redline drawings sets, bill-of-materials, test fits, etc.
• Research and recommend new technologies that may fit well into our client's workflow
• Product test new technologies for their customer environment prior to production
• Attend manufacturer trainings, both in-person and remotely, to fully understand new products deployed into our environment
• Create and implement training plans for new and existing sites
• Provide hands-on-training to AV operators in our client’s production spaces
• Oversight and training for the onsite events team to turnover conference rooms at their customer respective site
• Create and revise standards as the environment and show requirements evolve
• Travel for staging, commissioning, training, and event support
• Travel can include nights, weekends and overtime hours
• Project time tracking, reporting and data analytics for dashboards
• Responsive communication with management, stakeholders and team members
• Event support when available

Desirable skills:

• A strong understanding of integrated AV systems, including mixers, switchers, routers, DSPs
• Preferred CTS and CQT certifications
• 3-5 years’ experience in integrated AV environment
• Basic understanding of AV over IP ecosystems