Job Description

Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings.

Key Responsibilities
• Coordinate event requirements /schedules with clients.
• Attend client pre-production meetings to effectively plan the scope.
• Direct & manage all technical aspects of live events.
• Events spaces are fully tested to ensure room functionality.
• Setup/operation of integrated events spaces including high profile auditorium-based results presentations and town halls.
• Post event reporting to highlight production improvements and enhancements to service.
• Managing technical logistics alongside facilities and catering.
• Ensure all video conferencing / UC requirements are configured and tested.
• Liaising with remote offices in respect to the setup of video conferencing calls.
• Ability to provide workarounds in the event of equipment failure.
• Ability to multi-task, work under pressure and to strict deadlines.
• Presentable and able to always liaise with senior executives in a calm and professional manner.
• Provide 1st and 2nd line audio visual support AV requested.
• Work within a team rota to allow for support to be provided for both client’s London locations - Canary Wharf and Stirling Square.
• Ensure all audio visual and media services are delivered to the business in a professional and efficient manner.
• Assist and support the client in the use of purpose built and portable AV equipment.
•Ensure all equipment on-site is maintained and kept in working order with all faults reported via the onsite procedures.
• Carry out first line troubleshooting to AV equipment and rooms within time constraints.
• Work closely with the helpdesk and field service engineers, where required.
• Performs other AV-related tasks as reasonably requested.
• Maintain total confidentiality relating to information received for presentations and broadcasts et

Key skills
• Experience of supporting a variety of AV spaces.
• Strong working knowledge and exposure to industry standard VMR service providers.
• Experience of working with corporate VIP’s.
• Experience of running the AV aspect of presentations for high profile meetings.
• Be organised and flexible with the ability to approach different types of tasks during the working day.
• Excellent customer service skills with previous experience of dealing with ‘ALL’ level executives advantageous.
• Being able to prioritise and work under pressure is essential.
• Be competent to a high level of computer literacy.
• Be available and flexible to work overtime if required.
• Capable of good communication skills both verbal and written, being able to communicate with company executives to building contractors.
• Be able to work to the highest quality standards with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem.
• A reliable, conscientious character who takes pride in what they do and completing tasks on time.
• Ability to deal with difficult situations.
• Strong working knowledge of industry standard video conferencing platforms.
• Willing to undertake training and examinations to improve their technical knowledge