With extensive experience and a proven track record in candidate placement, our loyal client base relies on us for AV recruitment.

Our diverse range of clients reflects the varied use of AV and multimedia technologies, offering a wide selection of jobs. For expert AV staffing advice, talk to us. We understand your requirements, clarify job descriptions, and provide market insights.

Our expert recruitment consultants select candidates who match your needs and expectations. We maintain constant communication, provide feedback, and ensure a smooth recruitment process.

Our reputation as a preferred recruitment partner spans the corporate, public, and AV sectors. They trust our professionalism, adherence to quality standards and confidentiality.

Get in Touch

Send us
your C.V

or call us today, on 0203 980 9442 to arrange a meeting at our central London offices.

Submit
Get in Touch
Get in Touch

Updates

Stay in Touch

Our Updates service allows you to receive details of the latest permanent AV vacancies, freelance assignments and Production opportunities.


By clicking on "Subscribe" you consent to JacobsMassey storing your Email Address for the purposes of informing you about our vacancies and recruitment services.

permanent and freelance audio visual jobs

Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.

Call us today, on 020 3705 1965 to arrange a meeting at our central London offices.

Audio Visual Degree Courses
We have teamed up with Middlesbrough College as a Key Partner to promote their BSc (Hons) Audiovisual and Digital Media degree courses.
Click for more information and links to course brochures.
Location Europe
Salary Open To Negotiation
Benefits + Company Benefits
Job Ref 12098
Job Type Permanent
Job Posted 19th Mar 2024

Job Description

We have 3 separate roles in - Paris, Frankfurt & Zurich - Our client is looking for an engineer in each location.

Our client are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing Our client in Europe, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s.

You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the account is upheld. You shall be responsible for the management of and timely updating of fault tickets.

This is an exciting opportunity for an exceptional, experienced AV Field Service Engineer to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.

About The Company;

Our client designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.
From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to Our client .
We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.
From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies.


Key Responsibilities;
• Field service engineering work as required
• Onsite Service Engineering covering client sites as required
• Travelling to Client sites (including European travel if required)
• Site and event coordination and support
• Preventative Maintenance calls as required
• Rotation of client sites as required
• Site surveys
• Small works installations, including handover to Client
• Working any rotational shift basis as required
• Administration necessary to support engineering role

Knowledge in the below manufactures;
Crestron , Qsys , Biamp , Dante , Shure , Extron , Kramer , Lightware , Poly/ Cisco , Teams / Zoom, IPTV (Exterity / Tripleplay / One Lan

Desirable skills;
• Technically proficient in AV / VC / UC technologies
• Able to manage Client communications and escalations
• Calm under pressure
• Ability to take responsibility
• Ability to multi task and prioritise
• Excellent communicator on both telephone and email
• Meticulous attention to detail
• Organised
• Flexible approach
To apply for this vacancy, please email your CV to jobs@jacobsmassey.co.uk
Vacancy Tags:
Section Title

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Donec odio. Quisque volutpat mattis eros. Nullam malesuada erat ut turpis. Suspendisse urna nibh, viverra non, semper suscipit, posuere a, pede.

How To Apply

If you are interested please send us your CV and a short paragraph about what you think you will bring to this role that sets you apart from other applicants.

apply now

Ref: 12098

Equal Opportunities

Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.

AV Field Service Engineer (Europe)
Europe
Open To Negotiation + Company Benefits
Ref: 12098
Description

We have 3 separate roles in - Paris, Frankfurt & Zurich - Our client is looking for an engineer in each location.

Our client are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing Our client in Europe, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s.

You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the account is upheld. You shall be responsible for the management of and timely updating of fault tickets.

This is an exciting opportunity for an exceptional, experienced AV Field Service Engineer to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.

About The Company;

Our client designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.
From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to Our client .
We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.
From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies.


Key Responsibilities;
• Field service engineering work as required
• Onsite Service Engineering covering client sites as required
• Travelling to Client sites (including European travel if required)
• Site and event coordination and support
• Preventative Maintenance calls as required
• Rotation of client sites as required
• Site surveys
• Small works installations, including handover to Client
• Working any rotational shift basis as required
• Administration necessary to support engineering role

Knowledge in the below manufactures;
Crestron , Qsys , Biamp , Dante , Shure , Extron , Kramer , Lightware , Poly/ Cisco , Teams / Zoom, IPTV (Exterity / Tripleplay / One Lan

Desirable skills;
• Technically proficient in AV / VC / UC technologies
• Able to manage Client communications and escalations
• Calm under pressure
• Ability to take responsibility
• Ability to multi task and prioritise
• Excellent communicator on both telephone and email
• Meticulous attention to detail
• Organised
• Flexible approach
To apply for this vacancy, please email your CV to jobs@jacobsmassey.co.uk
Vacancy Tags:

More Vacancies

Description
We are looking for an experienced AV specialist with a drive for continuous service improvement and a solid exper ...
London
Competitive + Direct Benefits
Ref: 12094
Description
We are seeking an experienced Account Manager to account manage physical, hybrid and virtual events, predominantl ...
Greater London & Home Counties
£50,000 + + Benefits
Ref: 12119
Description
We have a new direct opportunity working within education, our client is search for an AV & Digital Media Technic ...
Hertfordshire
£45,000-£55,000 + + Direct Staff Benefits
Ref: 12118
Description
Our client is a leading Consultancy based in the London, City. They have a new permanent opportunity for a Junior ...
London
£25,000 - £30,000 + Benefits + 20 Days Holiday plus 3 days between Christmas and New Year, plus bank holidays. Pension Vitality Health Insurance, Aviva Death in Service Insurance (Upon successful completion of 3 month probation)
Ref: 12117
Description
We're seeking a highly skilled and experienced AV & Event LED Technician to join our team.
You will be playing a ...
London
Up to £50,000 + Direct Company Benefits
Ref: 12115
Description
We are currently in search of an experienced Production Manager with a solid background in Audio-Visual (AV) and ...
London
Up to £55,000 + Direct Company Benefits
Ref: 12114
Description
This is an exciting opportunity for an exceptional, experienced Customer Success Manager to join an established o ...
London
£50,000 - £60,000
Ref: 12112
Description
We are searching for 3 Lead Technician's based in London - 1x Lead Video Tech, 1x Lead Audio Tech & 1x Lead Light ...
London
£34,000 + Company Benefits
Ref: 12111
Description
Our immediate requirement is for an experienced Technical Event Producer to be a key part of our clients London t ...
London
Up to £60,000 + Company Benefits
Ref: 12110
Description
We have a new position available for an AV Technician. This role requires technical expertise along with excellen ...
London
£26,000 + Overtime & Company Benefits
Ref: 12109
Description
We are searching for AV Technician based in London, who will be responsible for supporting the Senior AV Technici ...
London
Up to £33k + + Direct Staff Benefits
Ref: 12108
Description
We have a new opportunity for a Flexible Support Technician who will be responsible to provide full technical ons ...
London
Up to £30,000 + + Company Benefits
Ref: 12107
Prev
1—12 of 34

Contact us today