permanent and freelance audio visual jobs
Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.
Call us today, on 020 3705 1965 to arrange a meeting at our central London offices.
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Audio Visual Team Leader
| Location | London |
| Salary | Up to £60k |
| Benefits | + Company Benefits |
| Job Ref | 12087 |
| Job Type | Permanent |
| Job Posted | 29th Feb 2024 |
Job Description
We have an exciting opportunity for an exceptional Team Lead to join an established operation with scope to drive and enhance the service at every opportunity.
Operational Responsibilities• Service ownership of all aspects of day to day delivery to our clients and partners
• Staff management to the onsite team/s and rota
• Provide comprehensive reporting to the service delivery and account manager
• Attend monthly and quarterly service review meetings
• Providing a senior level of technical support at the point of escalation.
• Primary point of contact onsite for our client
• Operational Coordination between teams including the technical helpdesk, field service, projects teams and client liaison
Onsite expectations
• Strong leadership and team building initiatives
• Onboarding and training new staff members
• Conduct regular one to one meeting’s with individual staff members
• Conduct weekly meetings to consistently improve the onsite service
• Identify and support training requirements or skills gaps within the team
• Assist human resourcing with return to work interviews (RTW), probation reviews, and incident investigations.
• Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer
• Performance improvement management if required
Preferred experience
• Minimum of five years corporate AV support background
• Ability to mentor, train and develop team members
• Knowledge of Audio-Visual systems and technologies
• Knowledge in Event audio, video and lighting equipment both digital and analogue
• Ability to quickly adapt to changing needs, infrastructure, and evolving business processes
• Ability to analyse metrics, extracts trending data, provide status reports and provide continuous improvement recommendations
• Ability to multitask and work under pressure to strict deadlines
• Remain client facing and calm under pressure at all times
• Have excellent communication, time management, presentation and organisational skills
• Be enthusiastic and self-motivated
• Be able to establish productive relationships with people at all levels
• Ability to use own initiative appropriately
• Previous experience in managing a team
• Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner
To apply for this vacancy, please email your CV to jobs@jacobsmassey.co.uk
Vacancy Tags: AV Management, Over £50000, London & SE
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How To Apply
If you are interested please send us your CV and a short paragraph about what you think you will bring to this role that sets you apart from other applicants.
Ref: 12087
Equal Opportunities
Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.
Audio Visual Team Leader
London
Up to £60k + Company Benefits
Ref: 12087
Description
We have an exciting opportunity for an exceptional Team Lead to join an established operation with scope to drive and enhance the service at every opportunity.
Operational Responsibilities• Service ownership of all aspects of day to day delivery to our clients and partners
• Staff management to the onsite team/s and rota
• Provide comprehensive reporting to the service delivery and account manager
• Attend monthly and quarterly service review meetings
• Providing a senior level of technical support at the point of escalation.
• Primary point of contact onsite for our client
• Operational Coordination between teams including the technical helpdesk, field service, projects teams and client liaison
Onsite expectations
• Strong leadership and team building initiatives
• Onboarding and training new staff members
• Conduct regular one to one meeting’s with individual staff members
• Conduct weekly meetings to consistently improve the onsite service
• Identify and support training requirements or skills gaps within the team
• Assist human resourcing with return to work interviews (RTW), probation reviews, and incident investigations.
• Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer
• Performance improvement management if required
Preferred experience
• Minimum of five years corporate AV support background
• Ability to mentor, train and develop team members
• Knowledge of Audio-Visual systems and technologies
• Knowledge in Event audio, video and lighting equipment both digital and analogue
• Ability to quickly adapt to changing needs, infrastructure, and evolving business processes
• Ability to analyse metrics, extracts trending data, provide status reports and provide continuous improvement recommendations
• Ability to multitask and work under pressure to strict deadlines
• Remain client facing and calm under pressure at all times
• Have excellent communication, time management, presentation and organisational skills
• Be enthusiastic and self-motivated
• Be able to establish productive relationships with people at all levels
• Ability to use own initiative appropriately
• Previous experience in managing a team
• Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner
To apply for this vacancy, please email your CV to jobs@jacobsmassey.co.uk
Vacancy Tags: AV Management, Over £50000, London & SE
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