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permanent and freelance audio visual jobs

Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.

Call us today, on 020 3705 1965 to arrange a meeting at our central London offices.

Audio Visual Degree Courses
We have teamed up with Middlesbrough College as a Key Partner to promote their BSc (Hons) Audiovisual and Digital Media degree courses.
Click for more information and links to course brochures.
Location Surrey
Salary £40k-£45k
Benefits Company Benefits
Job Ref 12068
Job Type Permanent
Job Posted 1st Feb 2024

Job Description

We have a new opportunity for an experienced AV Field Service Engineer to be a key part of our client’s Field Engineering team, representing our client, taking full responsibility for maintaining high levels of customer service through onsite attendance and remote technical support. Due to the nature of the support services business these areas are subject to tight SLA’s and KPI’s.

You shall develop and sustain excellent customer relations whilst providing first class technical support for immediate fault resolution.

You will be responsible for ensuring fault resolution is to their customer satisfaction, ensuring the commercial impact of the account is upheld. You shall be responsible for the management of and timely updating of fault tickets.

This is an exciting opportunity for an exceptional, experienced AV Field Service Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities:

• Field service engineering work as required
• Onsite service engineering covering their customer sites as required
• Travelling to their customer sites (including European travel if required)
• Site and event coordination and support
• Preventative maintenance calls as required
• Rotation of their customer sites as required
• Site surveys
• Small works installations, including handover to their customer
• Working any rotational shift basis as required
• Administration necessary to support engineering role

Desirable skills:

• Technically proficient in AV / VC / UC technologies
• Able to manage their customer communications and escalations
• Calm under pressure
• Ability to take responsibility
• Ability to multi task and prioritise
• Excellent communicator on both telephone and email
• Meticulous attention to detail
• Organised
• Flexible approach
Sorry this vacancy is no longer available.
Vacancy Tags: AV Technician, £35000-50000, London & SE
Section Title

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How To Apply

Sorry this vacancy is no longer available

Equal Opportunities

Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.

AV Field Service Engineer
Surrey
£40k-£45k + Company Benefits
Vacancy filled
Ref: 12068
Description

We have a new opportunity for an experienced AV Field Service Engineer to be a key part of our client’s Field Engineering team, representing our client, taking full responsibility for maintaining high levels of customer service through onsite attendance and remote technical support. Due to the nature of the support services business these areas are subject to tight SLA’s and KPI’s.

You shall develop and sustain excellent customer relations whilst providing first class technical support for immediate fault resolution.

You will be responsible for ensuring fault resolution is to their customer satisfaction, ensuring the commercial impact of the account is upheld. You shall be responsible for the management of and timely updating of fault tickets.

This is an exciting opportunity for an exceptional, experienced AV Field Service Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities:

• Field service engineering work as required
• Onsite service engineering covering their customer sites as required
• Travelling to their customer sites (including European travel if required)
• Site and event coordination and support
• Preventative maintenance calls as required
• Rotation of their customer sites as required
• Site surveys
• Small works installations, including handover to their customer
• Working any rotational shift basis as required
• Administration necessary to support engineering role

Desirable skills:

• Technically proficient in AV / VC / UC technologies
• Able to manage their customer communications and escalations
• Calm under pressure
• Ability to take responsibility
• Ability to multi task and prioritise
• Excellent communicator on both telephone and email
• Meticulous attention to detail
• Organised
• Flexible approach
Sorry this vacancy is no longer available.
Vacancy Tags: AV Technician, £35000-50000, London & SE

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