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Our diverse range of clients reflects the varied use of AV and multimedia technologies, offering a wide selection of jobs. For expert AV staffing advice, talk to us. We understand your requirements, clarify job descriptions, and provide market insights.

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Our reputation as a preferred recruitment partner spans the corporate, public, and AV sectors. They trust our professionalism, adherence to quality standards and confidentiality.

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permanent and freelance audio visual jobs

Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.

Call us today, on 020 3705 1965 to arrange a meeting at our central London offices.

Audio Visual Degree Courses
We have teamed up with Middlesbrough College as a Key Partner to promote their BSc (Hons) Audiovisual and Digital Media degree courses.
Click for more information and links to course brochures.
Location London
Salary £38k-£42k
Benefits Company Benefits
Job Ref 12060
Job Type Permanent
Job Posted 11th Jan 2024

Job Description

We are searching for an experienced Senior AV Technician to be a key part of our client’s London team, representing our client. Who will be taking full responsibility for monitoring AV Mailbox and AV Ticketing system, handling of AV telephone enquiries, daily room checks, meet and greets, basic VC / AV meeting set up and level 1st/2nd line support for technical issues.

This is an exciting opportunity for an exceptional, experienced Senior AV Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities:

• Provide support on an individual basis to users at all levels of seniority on Audio Visual equipment, connectivity and applications where appropriate
• Conduct daily morning meeting room testing of all technologies deployed
• Set up & support meetings and conferences as required
• Fault handling and tracking of all AV fault related tickets raised via ticketing system and monitor through the lifecycle to conclusion
• Create comprehensive reporting procedures to their account manager when required
• Attend their customer service reviews with their account manager and customer
• Track and manage all AV requests received via dedicated AV Phone and Email
• Provide 1st/2nd line troubleshooting of any AV system failures
• Have experience and good understanding of all technologies deployed
• Setup, testing, operation, and install/deinstallation of audio visual and video conference equipment
• Event support including preparation / rehearsals / coordination of rental equipment
• Manage our client’s onsite service deliverables working in conjunction with our client’s help desk teams
• Inventory management of consumables & stock holding of on-site critical spares
• Act as an ambassador and be a senior point of contact for both our client and their customer
• Ability to own the service and become main point of contact for all their stakeholders
• Ensure all managed service SLA’s are delivered

Desirable experience:

• Minimum of three years corporate experience
• Extensive knowledge of Audio-Visual systems and technologies
• Extensive knowledge in meeting room audio and video conferencing systems
• Have excellent communication, time management, presentation and organizational skills
• Be enthusiastic and self-motivated
• Be able to establish productive relationships with people at all levels
• Ability to use own initiative appropriately
• Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner
Sorry this vacancy is no longer available.
Vacancy Tags: AV Technician, AV Management, £35000-50000, London & SE
Section Title

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How To Apply

Sorry this vacancy is no longer available

Equal Opportunities

Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.

Senior AV Technician
London
£38k-£42k + Company Benefits
Vacancy filled
Ref: 12060
Description

We are searching for an experienced Senior AV Technician to be a key part of our client’s London team, representing our client. Who will be taking full responsibility for monitoring AV Mailbox and AV Ticketing system, handling of AV telephone enquiries, daily room checks, meet and greets, basic VC / AV meeting set up and level 1st/2nd line support for technical issues.

This is an exciting opportunity for an exceptional, experienced Senior AV Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities:

• Provide support on an individual basis to users at all levels of seniority on Audio Visual equipment, connectivity and applications where appropriate
• Conduct daily morning meeting room testing of all technologies deployed
• Set up & support meetings and conferences as required
• Fault handling and tracking of all AV fault related tickets raised via ticketing system and monitor through the lifecycle to conclusion
• Create comprehensive reporting procedures to their account manager when required
• Attend their customer service reviews with their account manager and customer
• Track and manage all AV requests received via dedicated AV Phone and Email
• Provide 1st/2nd line troubleshooting of any AV system failures
• Have experience and good understanding of all technologies deployed
• Setup, testing, operation, and install/deinstallation of audio visual and video conference equipment
• Event support including preparation / rehearsals / coordination of rental equipment
• Manage our client’s onsite service deliverables working in conjunction with our client’s help desk teams
• Inventory management of consumables & stock holding of on-site critical spares
• Act as an ambassador and be a senior point of contact for both our client and their customer
• Ability to own the service and become main point of contact for all their stakeholders
• Ensure all managed service SLA’s are delivered

Desirable experience:

• Minimum of three years corporate experience
• Extensive knowledge of Audio-Visual systems and technologies
• Extensive knowledge in meeting room audio and video conferencing systems
• Have excellent communication, time management, presentation and organizational skills
• Be enthusiastic and self-motivated
• Be able to establish productive relationships with people at all levels
• Ability to use own initiative appropriately
• Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner
Sorry this vacancy is no longer available.
Vacancy Tags: AV Technician, AV Management, £35000-50000, London & SE

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