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Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.
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Senior Breakfix Engineer
Location | London |
Salary | £40k-£45k |
Job Ref | 11626 |
Job Type | Permanent |
Job Posted | 21st Sep 2021 |
Job Description
We have a new opportunity for a Senior Breakfix Engineer. This role will be based at one site in central London and will be reporting to the on-site AV Manager. The Engineer will ensure that all AV business activities are delivered in line with contracted Service Levels across all sites
Key Responsibilities• Reporting to the on-site AV Manager
• To ensure that all AV business activities are delivered in line with contracted Service Levels across all sites
• Close liaison with Commercial Account Directors / Managers with respect to all on-going activities / service deliverables
• To communicate at a senior level both within client and to ensure both client service delivery targets and commercial contract targets are met and exceeded
• Focusing on customer service and taking ownership for all areas related to this activity is paramount.
• Field service engineering work as required
• On-site Service Engineering covering client sites as required
• Travelling to Client sites (including EMEA travel if required)
• Preventative Maintenance calls as required
• Rotation of client sites as required
• Occasional day to day BAU support of the AV / VC facilities when requested by the AV Manager
• Assisting with BAU in-house installations, including handover to Client assuming client has approved any charges
• Working any rotational shift basis as required
• Administration necessary to support engineering role
• A passion for service excellence, with a wealth of knowledge and experience in all current audio visual technologies
• The ability to use your initiative and solve problems effective.
• A team player who is flexible and able to adapt to a variety of challenges
• Provide remote support via phone as required
• Monitor, add and remove tickets within "Vulcan" ticket system
• Maintain site Inventory list – spares
• Replacing faulty equipment hardware
• Diagnose faults in problem systems
Vacancy Tags: AV Design & Installation, £35000-50000, London & SE
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How To Apply
Sorry this vacancy is no longer available
Equal Opportunities
Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.
Description
We have a new opportunity for a Senior Breakfix Engineer. This role will be based at one site in central London and will be reporting to the on-site AV Manager. The Engineer will ensure that all AV business activities are delivered in line with contracted Service Levels across all sites
Key Responsibilities• Reporting to the on-site AV Manager
• To ensure that all AV business activities are delivered in line with contracted Service Levels across all sites
• Close liaison with Commercial Account Directors / Managers with respect to all on-going activities / service deliverables
• To communicate at a senior level both within client and to ensure both client service delivery targets and commercial contract targets are met and exceeded
• Focusing on customer service and taking ownership for all areas related to this activity is paramount.
• Field service engineering work as required
• On-site Service Engineering covering client sites as required
• Travelling to Client sites (including EMEA travel if required)
• Preventative Maintenance calls as required
• Rotation of client sites as required
• Occasional day to day BAU support of the AV / VC facilities when requested by the AV Manager
• Assisting with BAU in-house installations, including handover to Client assuming client has approved any charges
• Working any rotational shift basis as required
• Administration necessary to support engineering role
• A passion for service excellence, with a wealth of knowledge and experience in all current audio visual technologies
• The ability to use your initiative and solve problems effective.
• A team player who is flexible and able to adapt to a variety of challenges
• Provide remote support via phone as required
• Monitor, add and remove tickets within "Vulcan" ticket system
• Maintain site Inventory list – spares
• Replacing faulty equipment hardware
• Diagnose faults in problem systems