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Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.
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Assistant Technical AV Event Manager
Location | London |
Salary | |
Job Ref | 11308 |
Job Type | Permanent |
Job Posted | 8th Jan 2019 |
Job Description
Our client is looking for an Assistant Technical AV Event Manager to deliver a superior quality audio visual service within the allocated site that goes beyond customer expectations by utilising technical knowledge, hospitality skills and up-selling techniques. With a focus on team leadership and staff development while ensuring the utmost in client satisfaction.
Key Job ResponsibilitiesTechnical
Ensure a flawlessly executed event through accurate and timely setup, operation and breakdown of the audio visual equipment. Ensure all items are accounted for before and after each event by following proper security, storage, transportation and maintenance procedures.
Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues, including sound systems, LCD’s, projectors and PC’s. Handle equipment challenges and changes in a timely and professional manner.
Customer Service
Strive to exceed the expectations and needs of internal and external customers. Maintain a positive relationship with all clients through effective communication. Meets with guests on site to ensure their needs are met and the equipment setup is working properly. Monitor events and check in on customers throughout the day. Understand and foster the hotel/client relationship.
Sales Development
Maximise revenue potential available for our client by using proven sales techniques to up-sell AV equipment/services to clients. Preparation and follow up on sales quotes when required.
Systems knowledge
Understand Company process, follow procedures and complete system entry and paperwork accurately. Use the equipment sheets to determine the equipment scheduled for set up and for strike. Use and understand company computer systems and software programs. Interact with other staff and outside vendors for equipment.
Financial and Information management
Co-operate/ manage an efficient and profitable AV operation. Focus on revenue maximization and cost control in accordance with Standard Operating Procedures. Complete standard and as needed reports accurately and on time. Work with clients to finalise invoices and complete order entries as needed.
People Management
Maintain a positive employee relations environment for all team members. Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development. Lead by example in portraying a polished, professional image. Model and reinforce a positive working environment centred around our clients culture values.
INDMED
Vacancy Tags: AV Management, £25000-35000, London & SE
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How To Apply
Sorry this vacancy is no longer available
Equal Opportunities
Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.
Description
Our client is looking for an Assistant Technical AV Event Manager to deliver a superior quality audio visual service within the allocated site that goes beyond customer expectations by utilising technical knowledge, hospitality skills and up-selling techniques. With a focus on team leadership and staff development while ensuring the utmost in client satisfaction.
Key Job ResponsibilitiesTechnical
Ensure a flawlessly executed event through accurate and timely setup, operation and breakdown of the audio visual equipment. Ensure all items are accounted for before and after each event by following proper security, storage, transportation and maintenance procedures.
Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues, including sound systems, LCD’s, projectors and PC’s. Handle equipment challenges and changes in a timely and professional manner.
Customer Service
Strive to exceed the expectations and needs of internal and external customers. Maintain a positive relationship with all clients through effective communication. Meets with guests on site to ensure their needs are met and the equipment setup is working properly. Monitor events and check in on customers throughout the day. Understand and foster the hotel/client relationship.
Sales Development
Maximise revenue potential available for our client by using proven sales techniques to up-sell AV equipment/services to clients. Preparation and follow up on sales quotes when required.
Systems knowledge
Understand Company process, follow procedures and complete system entry and paperwork accurately. Use the equipment sheets to determine the equipment scheduled for set up and for strike. Use and understand company computer systems and software programs. Interact with other staff and outside vendors for equipment.
Financial and Information management
Co-operate/ manage an efficient and profitable AV operation. Focus on revenue maximization and cost control in accordance with Standard Operating Procedures. Complete standard and as needed reports accurately and on time. Work with clients to finalise invoices and complete order entries as needed.
People Management
Maintain a positive employee relations environment for all team members. Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development. Lead by example in portraying a polished, professional image. Model and reinforce a positive working environment centred around our clients culture values.
INDMED