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permanent and freelance audio visual jobs

Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.

Call us today, on 0203 980 9442 to arrange a meeting at our central London offices.

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Service Coordinator
Greater London & Home Counties
£40k + Benefits
Ref: 11769
Description

We're looking for a audio visual Service Coordinator to assist a leading systems integration company. Ideally you will have experience of working within a helpdesk environment.

Job Overview:

The Service Co-Ordinator is accountable to the Head of Operational Services. A knowledge/background in audio visual systems would be an advantage but not critical.

The main duties of the Service Co-Ordinator are:

• Supporting the Service Hotline phone, helpdesk and email account
• Management of all inbound Zendesk tickets ensuring a swift response to client, correct allocation of responsibilities and updating status report of each ticket.
• Scheduling Field Service Engineers to respond to fault calls ensuring suitable resources, required plant and equipment are available and adhering to contracted SLAs – liaising with clients over general access, room availability, parking etc. Preparation of job documentation.
• Scheduling Field Service Engineers to attend Preventative Maintenance Visits ensuring suitable resources, required plant and equipment are available and adhering to contracted SLAs – liaising with clients over general access, room availability, parking etc. Preparation of job documentation.
• Liaising with 3rd party companies to hire plant/labour etc.
• Providing status updates/reports for clients
• Booking in equipment for repair – identifying suitable service providers, arranging transport (delivery & collection), and updating client on progress.
• Administration of RMA processes.
• Raising necessary quotations and arranging POs’ and invoices for the Service Business
• Ensuring that all service agreements, renewals, chargeable ad hoc services (e.g. equipment hires/service visits etc.) are invoiced promptly
• Ordering necessary service spares/consumables for the Service Business
• Liaison with other areas of the business to ensure specialist support as required.
• Liaising with other areas of the business to ensure the smooth running of the Service Business.
• Raising necessary quotations and arranging POs’ and invoices for the Service Business
• Ensuring all sites have requisite number of staff on site. Scheduling cover resources in the event of staff absences or requests for additional ad hoc support.

The Service Co-Ordinator should have the following skills and qualities:

• Experience of working within a Service/helpdesk environment
• Good communication skills – verbal and written
• Good geographical knowledge of London, the South East of England & the UK
• Competency with Microsoft Office
• Good and accurate writing skills
• Ability to communicate in a professional manner both with clients, colleagues, suppliers and others
• Ability to work to strict deadlines
• Able to dynamically prioritise workload according to changing business needs
• Excellent time management skills
• Attention to detail
• Team player and the ability to multitask
Apply
To apply for this vacancy, please email your CV to jobs@jacobsmassey.co.uk
Vacancy Tags: AV Admin, £35000-50000
jobs 1-12 of 192
Production Technician
London
£35,000-£40,000 DOE
Ref: 11783
Description
We are searching for a Production Technician who will involve working within our clients AV events team and will manage the creation and distribution of content via multiple methods of outreach such as live streaming, online, pre-records for pr/marketing etc. The ideal candidate will have a knack for all things events and social re ...
Production Manager
London
£35,000-£45,000 DOE
Ref: 11782
Description
Our client is committed to providing a profitable delivery of Production Services combined with outstanding standards of quality within the management of their resources, the delivery of their services to each other and to their clients.
Within the above commitment you are responsible for the part of our delivery that includes the ...
AV & UC Support Engineer
Greater London & Home Counties
£25,000-£35,000 + Benefits
Ref: 11781
Description
This is a fantastic opportunity to join an enterprise with exciting growth plans. Our client is a small, family-lead company based in Hertfordshire. They provide support for audio-visual, unified communications, and IT, for customers across the globe.
• To work as part of the Support team based at our clients HQ in Hertfordshire ...
Audio Visual Technician
London
£30,000 Plus Direct Staff Benefits
Ref: 11476
Description
Thank you for viewing this role, due to the current situation this position has been put hold. However if you are interested in this opportunity and would like to register your details with our client please apply.

The AV department is responsible for overseeing AV arrangements for all conferences and meetings held at our clien ...
Head of AV Services
London
£45-55k + staff benefits
Ref: 11780
Description
Join this world heritage organisation in leading and developing AV strategy as their Head of AV Services. London based.
Purpose of the job

The post holder will manage a team of Audio Visual (AV) managers across all branches responsible for the delivery of an AV customer support service and will ensure that all operational suppo ...
AV Manager
London
Salary Negotiable
Ref: 11779
Description
To ensure our client's audio-visual systems deliver optimal business benefits across the organisation and meet the current and future informational needs of the audio-visual department. The AV manager will lead from a technical perspective all AV events requirements liaising with the event team and directly with customers.
MAIN DU ...
Senior Audio Visual Engineer
Surrey
£35,000-£45,000 DOE
Ref: 11778
Description
The Senior AV Engineer will be responsible for the delivery of design, consultancy and installation projects from the point of sales handover. The Senior AV Engineer will work closely with the rest of the engineering and delivery teams to ensure all tasks are being delivered in a timely manner. They will be responsible for both com ...
AV Freelancers
London
Competitive Day Rates
Ref: 11777
Description
We're looking for experienced industry professionals to join our freelance team! London assignments. Immediate start.
Overview:
We have freelance openings now for the following disciplines:

Audio
Graphics/PowerPoint
Camera
Streaming
Lighting
Vision Mixing
Floor Manager

The day-to-day ad-hoc support will be within ...
Senior AV Technician
London
£40,000 + Direct
Ref: 11774
Description
We have a new opportunity for a Senior AV Technician who will be a part of the Venue Hire team and will lead on the AV elements/event delivery for our client’s site. The Senior Technician will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording nee ...
Recruitment Resourcer
London
£25k + group bonus
Ref: 11773
Description
Join the JM team! We have a newly created opportunity for a Recruitment Resourcer to join our expanding permanent recruitment division.
Overview:
We are a specialist technical media agency providing Audio Visual (AV) permanent, freelance staffing solutions and virtual, hybrid, live event production services. Based in Soho, Londo ...
Conference Centre Technology Specialist
London
Competitive Salary + Direct Staff Benefits
Ref: 11772
Description
We are working on a brand new opportunity for global law firm based in central London. For this direct staff appointment we are searching for a Conference Centre Technology Specialist who will provide a white glove service and technical support to all users of the Conference Centre spaces.
Reports To: Technology Support Manager
...
Freelance Installation Engineer (x2)
London
£300 per day
Ref: 11771
Description
We're seeking x2 freelance AV Installation Engineers for a project in London. You'll be assisting an in-house AV team providing system upgrades for a leading London cultural organisation. Duration 2-3 months with flexible hours.
Overview:
The requirement is basic, but ideally you will have proven experience in installation taski ...
jobs 1-12 of 192
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