permanent and freelance audio visual jobs
Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.
Call us today, on 020 3705 1965 to arrange a meeting at our central London offices.
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On-site AV Technician
Location | London & South East |
Salary | |
Job Ref | 11516 |
Job Type | Permanent |
Job Posted | 22nd Sep 2020 |
Job Description
We have a new opportunity looking for an AV VC Technician to be based at our client’s site in central London. The Technician will support the management of events, video conferencing and technical support of our clients network. Please read the full JD below and apply if you would like further information.
Responsibilities:• Responsible for the High Value Meeting service which is a white glove video conference service provided for the top execs.
• Provide Service Delivery across site against pre agreed SLA including day to day support of the AV facilities
• Proactively train and support end users as required
• Locate faults and provide resolutions i.e. fix /loan equipment
• Prepare equipment for future events and meetings as required
• To be fully competent with all installed & portable
technologies including Cisco VC devices, Pexip Virtual Meeting Room Capability, TMS and proprietary tools (training provided)
• Knowledge of B2B Video Communications – Cisco Webex, Zoom, BlueJeans, MS Teams, Skype for Business
• Knowledge of VC MUC bridges – layouts and presentation/content sharing
• Understanding of Video Device User functionality and capability
• Understands VC devices, functionality and configuration
• Understands network basics – LAN and IP addressing
• Provide support on an individual basis to users at all levels of seniority
• Attend and remain on station for important events where required
• Manage all aspects of the Video Calls from initial booking through to the monitoring and completion of all calls including scheduling and Full Systems Operational Testing prior to any high-profile events with the HVM service
• Responsible for all the meeting rooms/ AV equipment and clients based on the 5th floor and support in other areas when required
• To be an ambassador - approach and professionalism is extremely important
• To be very presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone
• Responsible for generating reports on a monthly basis and maintaining database information on certified rooms and technical contacts globally
• Carry out daily checks on all equipment in the building and also give Audio Visual support to other areas of the business when required. This could be setting up PA’s or assisting with presentations in meeting rooms.
• Required to work onsite shifts to meet requirements
• 1st /2nd line repairs
• On-going preventative maintenance
• Liaison with our clients help desk & Operations team to arrange backup support
• Liaise with and manage relationships with third party suppliers on all technical issues
• Managing consumables & stock levels
• To initiate continuous improvement programs, securing best practice standards from the internal service base and external industry trends
• RTMP streaming
Vacancy Tags: AV Technician, £25000-35000, London & SE
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How To Apply
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Equal Opportunities
Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.
Description
We have a new opportunity looking for an AV VC Technician to be based at our client’s site in central London. The Technician will support the management of events, video conferencing and technical support of our clients network. Please read the full JD below and apply if you would like further information.
Responsibilities:• Responsible for the High Value Meeting service which is a white glove video conference service provided for the top execs.
• Provide Service Delivery across site against pre agreed SLA including day to day support of the AV facilities
• Proactively train and support end users as required
• Locate faults and provide resolutions i.e. fix /loan equipment
• Prepare equipment for future events and meetings as required
• To be fully competent with all installed & portable
technologies including Cisco VC devices, Pexip Virtual Meeting Room Capability, TMS and proprietary tools (training provided)
• Knowledge of B2B Video Communications – Cisco Webex, Zoom, BlueJeans, MS Teams, Skype for Business
• Knowledge of VC MUC bridges – layouts and presentation/content sharing
• Understanding of Video Device User functionality and capability
• Understands VC devices, functionality and configuration
• Understands network basics – LAN and IP addressing
• Provide support on an individual basis to users at all levels of seniority
• Attend and remain on station for important events where required
• Manage all aspects of the Video Calls from initial booking through to the monitoring and completion of all calls including scheduling and Full Systems Operational Testing prior to any high-profile events with the HVM service
• Responsible for all the meeting rooms/ AV equipment and clients based on the 5th floor and support in other areas when required
• To be an ambassador - approach and professionalism is extremely important
• To be very presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone
• Responsible for generating reports on a monthly basis and maintaining database information on certified rooms and technical contacts globally
• Carry out daily checks on all equipment in the building and also give Audio Visual support to other areas of the business when required. This could be setting up PA’s or assisting with presentations in meeting rooms.
• Required to work onsite shifts to meet requirements
• 1st /2nd line repairs
• On-going preventative maintenance
• Liaison with our clients help desk & Operations team to arrange backup support
• Liaise with and manage relationships with third party suppliers on all technical issues
• Managing consumables & stock levels
• To initiate continuous improvement programs, securing best practice standards from the internal service base and external industry trends
• RTMP streaming