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permanent and freelance audio visual jobs

Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.

Call us today, on 020 3705 1965 to arrange a meeting at our central London offices.

Audio Visual Degree Courses
We have teamed up with Middlesbrough College as a Key Partner to promote their BSc (Hons) Audiovisual and Digital Media degree courses.
Click for more information and links to course brochures.
Location London
Salary
Job Ref 11430
Job Type Permanent
Job Posted 3rd Sep 2019

Job Description

The purpose of the role is to support all audio visual activity from high profile events to meeting room support incorporating a wide range of AV & VC products. The role includes 2nd line remote support to client locations across the UK. Management and operation of the event space, attending high level events and providing a first class client experience throughout.

Duties shall include, but not be limited to the following:
• Full time support Monday to Friday 07:00 – 19:00 (shift / rota)
• Report into AV Manager on a day to day basis
• Be customer focused with strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner
• Actively monitor clients AV/VC estate via remote monitoring tools (Crestron Fusion)
• Provide virtual remote support to all client service users via Crestron Fusion / telephone
• Provide real time in room support across Canary Wharf buildings
• Provide a meet & greet service as required to assist all VIP meetings and for clients who require a technician to help connect audio and video conferencing calls (virtually and in room as required)
• Fault handling and tracking of all AV related fault tickets raised via Evolution (Call logging software) through to resolution
• Track and manage all AV requests received via dedicated AV phone & email
• Troubleshoot AV and VC Lync related technology issues (inc projectors, control systems, switching, audio and screens) to complete resolution when issues occur
• Ensure all equipment faults and requests are reported via the onsite procedures
• Generate daily reports and contact VIP clients to establish full nature of meeting & requirements equipment / meeting room set ups as required
• Setup, testing, operation, and break down of audio visual and Lync video conference equipment; (e.g. video data projection systems, audio and video conference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems)
• Daily room checks / ad hoc testing across Canary Wharf – high profile rooms / areas
• Provide support on an individual basis to users at all levels of seniority on audio visual equipment, connectivity and applications where appropriate
• Locate faults or problems and provide solutions on a first /second line basis and provide a work around, if problem is critical
• Have a strong understanding of conferencing technology around video, bridging, audio, web, and streaming including mixing boards and video switchers
• Direct & manage all onsite events within large presentation spaces (Canary Wharf)
• Work closely with offsite events team to ensure all event requirements are captured and managed effectively for both onsite and offsite events throughout.
• Ability to multitask and work under pressure to strict deadlines
• Provide white glove service that manages technical logistics for large complex events, Town halls, special events, and VIP’s video meeting
• Conduct planning meetings with client event organisers to ensure the correct technology is being used, leading to successful meetings/events
• Work with vendors for AV rental and staging of events
Sorry this vacancy is no longer available.
Vacancy Tags: AV Technician, £25000-35000, London & SE
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How To Apply

Sorry this vacancy is no longer available

Equal Opportunities

Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.

AV Multimedia & Event Support Technician
London
Up to £30,000
Vacancy filled
Ref: 11430
Description

The purpose of the role is to support all audio visual activity from high profile events to meeting room support incorporating a wide range of AV & VC products. The role includes 2nd line remote support to client locations across the UK. Management and operation of the event space, attending high level events and providing a first class client experience throughout.

Duties shall include, but not be limited to the following:
• Full time support Monday to Friday 07:00 – 19:00 (shift / rota)
• Report into AV Manager on a day to day basis
• Be customer focused with strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner
• Actively monitor clients AV/VC estate via remote monitoring tools (Crestron Fusion)
• Provide virtual remote support to all client service users via Crestron Fusion / telephone
• Provide real time in room support across Canary Wharf buildings
• Provide a meet & greet service as required to assist all VIP meetings and for clients who require a technician to help connect audio and video conferencing calls (virtually and in room as required)
• Fault handling and tracking of all AV related fault tickets raised via Evolution (Call logging software) through to resolution
• Track and manage all AV requests received via dedicated AV phone & email
• Troubleshoot AV and VC Lync related technology issues (inc projectors, control systems, switching, audio and screens) to complete resolution when issues occur
• Ensure all equipment faults and requests are reported via the onsite procedures
• Generate daily reports and contact VIP clients to establish full nature of meeting & requirements equipment / meeting room set ups as required
• Setup, testing, operation, and break down of audio visual and Lync video conference equipment; (e.g. video data projection systems, audio and video conference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems)
• Daily room checks / ad hoc testing across Canary Wharf – high profile rooms / areas
• Provide support on an individual basis to users at all levels of seniority on audio visual equipment, connectivity and applications where appropriate
• Locate faults or problems and provide solutions on a first /second line basis and provide a work around, if problem is critical
• Have a strong understanding of conferencing technology around video, bridging, audio, web, and streaming including mixing boards and video switchers
• Direct & manage all onsite events within large presentation spaces (Canary Wharf)
• Work closely with offsite events team to ensure all event requirements are captured and managed effectively for both onsite and offsite events throughout.
• Ability to multitask and work under pressure to strict deadlines
• Provide white glove service that manages technical logistics for large complex events, Town halls, special events, and VIP’s video meeting
• Conduct planning meetings with client event organisers to ensure the correct technology is being used, leading to successful meetings/events
• Work with vendors for AV rental and staging of events
Sorry this vacancy is no longer available.
Vacancy Tags: AV Technician, £25000-35000, London & SE

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