vacancies

permanent and freelance audio visual jobs

Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.

Call us today, on 020 3705 1965 to arrange a meeting at our central London offices.

AV Multimedia Technician
London
Competitive + Excellent Benefits Package
Vacancy filled
Ref: 11313
Description

This is one of the world’s global leading corporate Fortune 100 & FTSE 100 companies and they are investing heavily in AV technology! Direct staff appointment. Excellent opportunity for an ambitious, client facing AV Technician seeking career progression. Specific product & software training provided.

Department: Global AV/VC Department

Responsible to: Global Multimedia Supervisor

Purpose of the role: Under supervision responds to and advises on technical set-up of Audio Visual and Video Conferencing equipment. Completes the setup of such equipment based on daily schedule, discussion with customers and interaction with other support teams.

Ensures presentations are set up in a timely manner.
Basic training of Service Desk Personnel on operation of firm AV equipment and procedures.
Responds to standard client requests and technical queries by email or phone in a professional manner.
Verify customer satisfaction once the work has been completed.
Follow up with customers in a timely-manner.
Assist in other areas of IT when needed and where possible.
Keep management informed of recurring problems and difficult customer situations.

Keep current on all changes, updates and additions to the supported
technologies and advise of training needs when needed.
Provide assistance for other offices which do not have AV personnel on Audio Visual and Video Conferencing matters.
Ensure AV equipment and related IT equipment is tested on a regular
basis to ensure it is fully functional.
Testing and mapping of ports to ensure connectivity issues are minimised.

Follow department guidelines.

To assist with the set up and filming/video recording of internal staff presentations; editing the content for both internal/external viewing (5% of the role at present).

Skills:

Strong knowledge of MS Office Applications including Word,
PowerPoint, Outlook and Excel to basic level.
Support experience of operating systems Windows 10.
Good knowledge of Video Conferencing equipment and use of programs/hardware in particular:

Telepresence Management Suite (TMS training provided)
Telepresence Content Server
Cisco & Polycom VC codecs
Good problem solving skills - hardware and software
Good ability to troubleshoot errors
Good understanding of varied Audio Visual equipment
Good understanding of network protocols
Good knowledge of Projectors and LCD/Plasma Screens
Good knowledge of Extron Matrix Switching technology
Good knowledge of Extron & Crestron control panels
Good knowledge of Sound amplification
Good knowledge of Sound desks

Personal attributes:

Excellent customer service skills, e.g. helpful empathetic approach;
handles difficult customers and situations in a calm professional manner.
Excellent telephone skills.
Excellent troubleshooting skills.
Ability to learn and apply new technical knowledge quickly.
Good writing skills; can document incidents clearly and concisely in a timely manner in the service management tool.
Good organizational and time management skills.
Able to adapt to last minute changes.
Ability to work/communicate with management team.
Ability to work well under pressure.
Team player.
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Sorry this vacancy is no longer available.
Vacancy Tags:
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Description
Excellent opportunity for a experienced Live Event Technician based at a high profile corporate London HQ.
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AV Technician
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Ref: 11320
Description
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Description
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Description
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Ref: 11317
Description
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You will have exposure to a multitude of technologies in the audio visual and video ...
AV Technical Installation Manager
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Ref: 11316
Description
Our client provides lighting & audio visual services primarily for the Museum sector supplying innovative high end technical solutions throughout the UK and Europe. The Technical Installation Manager will involve working collaboratively with the operational and project management teams to ensure the delivery of a consistent and cos ...
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Ref: 11315
Description
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Report to: Technical ...
Products & Applications Support ...
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Ref: 11314
Description
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Description
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AV Floor Support Technician
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Description
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To ensure a prompt, courteous and appropriate response to all customer requests for assistance, support, short timeframe requests and room administration
• Overall responsibility for the day to day fl ...
AV Sales Consultant
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Up to £35k Basic DOE plus uncapped commission
Ref: 11309
Description
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Assistant Technical AV Event Manager
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£28,000-£30,000
Ref: 11308
Description
Our client is looking for an Assistant Technical AV Event Manager to deliver a superior quality audio visual service within the allocated site that goes beyond customer expectations by utilising technical knowledge, hospitality skills and up-selling techniques. With a focus on team leadership and staff development while ensuring th ...
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