Job Description

We are looking for an AV Manager who is on-trend, creative, outgoing and who is interested in joining a fun and collaborative team. Integrity, service delivery and teamwork are what drives us.But we don’t just work hard. Having fun together is also at the heart of what we do.

The team has responsibility for UK Property Services and is working to become a recognized brand that strives to create new standards for the company globally.

Skills & Experience

Be Operational

• Manage the AV Content Supervisor and AV Technician
• Planning and Development of high quality and reliable AV systems
• Installation, support, and maintenance of AV including asset and issue management
• Conduct regular performance reviews, plan the professional development, and source appropriate training for all direct reports
• Manage the AV services contract with UMG preferred supplier
• Manage all other AV service contracts (outside of the preferred supplier)
• Ensure all AV services within meeting rooms function in line with business requirements
• Manage the procurement of new AV equipment as per business requirements
• Manage the AV team budget and ensure the AV budget and any spend receives appropriate sign-off
• On a fortnightly basis, report on service delivery, projects and budgets
• On a quarterly basis report on projected capital expenditure for refreshing AV equipment
• Manage the approvals and payment of invoices in a timely manner via our finance system Uniport
• Produce annual cost and performance benchmarking for AV contracts and manage the tendering and procurement process as required
• Regularly report on supplier service level agreements and key performance indicators
• Attend and programme AV team works relating to moves ensuring adequate resourcing and pre-planning
• Be available to attend and troubleshoot AV issues for staff, the executive team and UMG artists
• Supporting events and managing pricing and budgets for AV services
• Event development, planning, production & post-production staffing, services and support
• User support, training, documentation, and maintenance
• Install AV cabling for offices and meeting rooms as required
• Assist at a handful of offsite events / exec meetings throughout the year

Person Specification

• Team management (including line management of multiple direct reports)
• Experience working with high-end, professional audio equipment
• Planning and execution of projects and internal moves
• Dealing with AV issues and finding a resolution quickly
• Providing AV support to complex organisations
• Comfortable in working in high pressure environments (events, board meetings and Artist performances)
• Strong knowledge base of Crestron hardware and software
• Video conferencing experience (Polycom, Zoom etc.)
• QSYS software knowledge
• Adept at using IPTV software
• Pro level knowledge of high end HIFI systems and Studio Monitoring equipment
• Competent knowledge of Microsoft Office (PowerPoint, Excel etc.)

Bonus Tracks: Your Benefits

● Group Personal Pension Scheme (between 3% and 9%)
● Private Medical Insurance
● 25 paid days of annual leave
● Interest Free Season Ticket Loan available
● Holiday Purchase scheme
● Dental and Travel Insurance options
● Cycle to Work Scheme
● Salary Sacrifice Cars
● Subsidised Gym Membership
● Employee Discounts (Reward Gateway)