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Through many years experience in placing audio visual candidates we have built a loyal base of client companies who use us exclusively to provide their recruitment solutions. Our clients are diverse and wide ranging in their use of audio visual and multi-media technology and this range is reflected in the selection of av jobs we have available.
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AV Support Technician
Location | London |
Salary | £26,365 - £28,988 (six month contract) |
Job Ref | 11580 |
Job Type | Permanent |
Job Posted | 14th Jul 2021 |
Job Description
Our client is searching for an AV Support Technician on a 6 month contract.
Ideal Start date: 23/08/21KEY TASKS AND RESPONSIBILITIES
1.1: Audio Visual Responsibilities
1.1.1: To be responsible for the operational aspects of audio-visual services across the Education and Conference Centre.
1.1.2: To help support the network of video conferencing facilities in use within the Education and Conference Centre, including the use of bespoke monitoring software.
1.1.3: To provide advice, support and practical assistance to centre clients, both internal and external, in the use of all multimedia, video and audio equipment and facilities.
1.1.4: To provide training and support to Conference Centre Staff and clients in the use of new IT and Audio-Visual equipment, including the interactive voting system.
1.1.5: To be responsible for safety, cleaning, checking, fault diagnosis, first line maintenance and notification of repair requirements for all audio-visual equipment and facilities within the Education and Conference Centre. Liaising with manufacturers and service providers when required for updating of all AV equipment.
1.1.6: To maintain audit and asset records in relation to the maintenance and/or replacement of all audio-visual equipment. To provide regular updates to the Conference Team Manager.
1.1.7: To ensure the maintenance of information management systems used within the Education and Conference Centre. To fully utilise information systems to ensure such systems are used to provide information to support business planning.
1.1.8: Assist in the setting up, operating, editing and processing of lectures and events using a range of specialist AV hardware and software
• On a daily basis to identify and resolve issues with applications, following agreed procedures and carry out agreed applications maintenance tasks.
• Install or remove hardware and/or software, using supplied instructions and tools conducting tests, correcting malfunctions, and documenting results in accordance with agreed procedures.
• Investigate problems in systems and services and assist with the implementation of agreed remedies and preventative measures.
• Receive and handle requests for support following agreed procedures. Respond to requests for support by providing information to enable incident resolution and promptly allocate unresolved calls as appropriate. Maintain records and advise relevant persons of actions taken.
1.1.9: As part of our digital transformation, to provide technical expertise and meeting set-up and delivery across an array of platforms, specifically across Vito and Teams using OBS. As well as other platform operations for virtual events which includes the running of the platform, scheduling content, assisting with pre-recordings, building and maintaining the platform, uploading/editing the post event content.
Vacancy Tags: AV Technician, £25000-35000, London & SE
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How To Apply
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Equal Opportunities
Jacobs Massey provides our recruitment services, for both clients and candidates, within an equal opportunities environment. We are committed to taking positive action in order to promote such equality of opportunity. Our recruitment procedures are based on the requirements of the job, irrespective of race, gender, gender reassignment, marital status, sexuality, disability, religion or age. Appointments are always made on the basis of merit and we welcome applications from all members of the AV community.
Description
Our client is searching for an AV Support Technician on a 6 month contract.
Ideal Start date: 23/08/21KEY TASKS AND RESPONSIBILITIES
1.1: Audio Visual Responsibilities
1.1.1: To be responsible for the operational aspects of audio-visual services across the Education and Conference Centre.
1.1.2: To help support the network of video conferencing facilities in use within the Education and Conference Centre, including the use of bespoke monitoring software.
1.1.3: To provide advice, support and practical assistance to centre clients, both internal and external, in the use of all multimedia, video and audio equipment and facilities.
1.1.4: To provide training and support to Conference Centre Staff and clients in the use of new IT and Audio-Visual equipment, including the interactive voting system.
1.1.5: To be responsible for safety, cleaning, checking, fault diagnosis, first line maintenance and notification of repair requirements for all audio-visual equipment and facilities within the Education and Conference Centre. Liaising with manufacturers and service providers when required for updating of all AV equipment.
1.1.6: To maintain audit and asset records in relation to the maintenance and/or replacement of all audio-visual equipment. To provide regular updates to the Conference Team Manager.
1.1.7: To ensure the maintenance of information management systems used within the Education and Conference Centre. To fully utilise information systems to ensure such systems are used to provide information to support business planning.
1.1.8: Assist in the setting up, operating, editing and processing of lectures and events using a range of specialist AV hardware and software
• On a daily basis to identify and resolve issues with applications, following agreed procedures and carry out agreed applications maintenance tasks.
• Install or remove hardware and/or software, using supplied instructions and tools conducting tests, correcting malfunctions, and documenting results in accordance with agreed procedures.
• Investigate problems in systems and services and assist with the implementation of agreed remedies and preventative measures.
• Receive and handle requests for support following agreed procedures. Respond to requests for support by providing information to enable incident resolution and promptly allocate unresolved calls as appropriate. Maintain records and advise relevant persons of actions taken.
1.1.9: As part of our digital transformation, to provide technical expertise and meeting set-up and delivery across an array of platforms, specifically across Vito and Teams using OBS. As well as other platform operations for virtual events which includes the running of the platform, scheduling content, assisting with pre-recordings, building and maintaining the platform, uploading/editing the post event content.